I Love Team Building

I’ve long been an advocate of the importance of happy employees. And happy employees meansbetter retention rates and even more importantly, engaged customers. PeopleMetrics has proven a connection between Customer Engagement and a company’s overall financial health. It underscores the paramount importance of investing in the happiness of your employees.

Read this: http://blog.people-metrics.com/costco-case-study-employee-passion-increases-employee-retention-and-customer-engagement/

This entry was posted on Wednesday, June 17th, 2009 at 8:39 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.